Contact Information
Chantra Pure Professional Cleaning Services
999 Rama IV Road, Silom
Bang Rak, Bangkok 10500
Thailand
Phone: +66 2 236 8714
Email: [email protected]
Terms of Service
Last Updated: December 6, 2025
Welcome to Chantra Pure. These Terms of Service govern your use of our website and professional cleaning services. By accessing our website or engaging our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using the Chantra Pure website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Cookie Policy.
These terms constitute a legally binding agreement between you and Chantra Pure. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.
2. Service Description
Chantra Pure provides professional cleaning and maintenance services for commercial facilities in Bangkok, Thailand. Our services include but are not limited to:
- • Mixed-use development cleaning and maintenance
- • Medical tourism facility sanitization and cleaning
- • Co-working space maintenance and upkeep
- • Customized commercial cleaning solutions
Specific service details, schedules, and pricing are determined through individual service agreements with clients. Our website provides general information about our capabilities and approach.
3. Acceptable Use Policy
When using our website and services, you agree to:
Permitted Uses
- • Access and use our website for legitimate business purposes
- • Provide accurate and truthful information when submitting inquiries
- • Respect intellectual property rights and confidential information
- • Comply with all applicable laws and regulations
Prohibited Uses
- • Use our website for any unlawful or fraudulent purposes
- • Attempt to gain unauthorized access to our systems or networks
- • Transmit viruses, malware, or other harmful code
- • Engage in automated data collection without explicit permission
- • Misrepresent your identity or affiliation with any organization
- • Interfere with other users' access to or use of our services
Violation of this acceptable use policy may result in immediate termination of your access to our website and services, and may subject you to legal liability.
4. Service Access and Availability
Website Availability
We strive to maintain continuous availability of our website, but we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of our website without prior notice.
Service Geographic Limitations
Our professional cleaning services are primarily available in Bangkok and surrounding areas in Thailand. Service availability in other locations is subject to our capacity and operational capabilities. Please contact us to confirm service availability for your location.
Service Modifications
We reserve the right to modify our service offerings, pricing, and operational procedures at any time. Changes to ongoing service agreements will be communicated to existing clients in accordance with contractual terms.
5. Account and Client Relationships
Client Information Accuracy
When engaging our services or submitting inquiries, you are responsible for providing accurate, current, and complete information. You must promptly update any information that changes to ensure effective service delivery and communication.
Security and Access
If we provide you with access credentials for any client portal or service management system, you are responsible for maintaining the confidentiality of those credentials. You must notify us immediately of any unauthorized access or security breach.
Service Agreements
Actual service provision is governed by individual service agreements or contracts between Chantra Pure and clients. These Terms of Service apply to website use and general interactions, while specific service agreements govern the delivery and terms of professional cleaning services.
6. Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Chantra Pure or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
User-Submitted Content
Any information, feedback, or materials you submit to us through our website or communications becomes our property. By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and distribute that content for business purposes.
Trademarks
Chantra Pure and our logo are trademarks or registered trademarks. You may not use our trademarks without prior written consent for any purpose that may cause confusion or dilution of our brand.
7. Payment Terms and Pricing
Pricing for our services is determined on a case-by-case basis and specified in individual service agreements. General payment terms include:
- • Prices are quoted in Thai Baht (THB) unless otherwise specified
- • Payment terms and schedules are outlined in service agreements
- • Late payments may incur additional fees as specified in contracts
- • We reserve the right to adjust pricing with reasonable notice to clients
- • All prices exclude applicable taxes unless explicitly stated otherwise
8. Cancellation and Termination
Service Cancellation
Cancellation terms for scheduled services are specified in individual service agreements. Generally, advance notice is required for cancellations to avoid cancellation fees.
Contract Termination
Either party may terminate ongoing service agreements in accordance with the terms specified in those agreements. Termination procedures, notice periods, and any associated fees are outlined in individual contracts.
Termination for Cause
We reserve the right to suspend or terminate services immediately if a client breaches these Terms of Service, engages in fraudulent activity, or creates unsafe working conditions for our staff.
9. Warranties and Disclaimers
Service Quality Commitment
We are committed to providing high-quality professional cleaning services. However, results may vary based on facility conditions, environmental factors, and other circumstances beyond our control.
Website Disclaimer
Our website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be error-free, secure, or continuously available.
Information Accuracy
While we strive to provide accurate information on our website, we make no representations or warranties about the completeness, accuracy, or reliability of any information. Service details and pricing may change without notice.
10. Limitation of Liability
To the maximum extent permitted by law, Chantra Pure shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- • Your use of or inability to use our website or services
- • Any errors, omissions, or inaccuracies in website content
- • Unauthorized access to or alteration of your data
- • Business interruption or loss of profits
Our total liability for any claims arising from the use of our website shall not exceed the amount paid by you for our services in the three months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Chantra Pure, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.
12. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Thailand. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Bangkok, Thailand.
13. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.
Continued use of our website or services after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.
Questions About These Terms?
If you have questions or concerns about these Terms of Service, please contact us:
Email: [email protected]
Phone: +66 2 236 8714
Address: 999 Rama IV Road, Silom, Bang Rak, Bangkok 10500, Thailand